Terms and Conditions

1. General & Disclaimer

1.1. In these Terms & Conditions (“T&Cs”), “We”, “Us”, “Our”, “Dickies Australia” or “dickiesanz.com” means Accent Group Limited trading as Dickies Australia (ABN 85 108 096 251), its subsidiaries and associates (unless otherwise stated).

1.2. This website, and our online store (our “Website”), is a channel for customers to place orders for products we have available for purchase.

1.3. We will not be liable if, for any reason, the Website is not available at any time, for any period of time. We reserve the right to limit or restrict access to certain functionality, webpages, or the entirety of the Website.

1.4. While the information contained in the Website is believed to be accurate and current, it is provided by Dickies Australia in good faith on an "as is" basis. Dickies Australia , its directors, officers or employees make no representation or warranty as to the reliability, accuracy or completeness of the information contained on the Website, and none of them accept any responsibility arising in any way (including negligence) for errors in, or omissions from, the information contained in the Website.

1.5. You may have rights under Australian Consumer Law, and these T&C’s do not exclude any rights you have under Australian Consumer Law, or any applicable state/territory legislation.

1.6. To the extent (if any) that the content of the website does not satisfy the laws of a country other than Australia, it is not directed to persons in those countries and they should not use the website. https://help.dickiesanz.com/hc/en-us/requests/new

2. Acceptance

2.1. Dickies Australia website and online store (collectively, our “Website”) is owned and operated by Dickies Australia trading as Accent Group Limited (ABN 85 108 096 251)

2.2. Access and use of the Dickies Australia website is conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers set out herein (our “T&Cs”). You should read them thoroughly before using our website and online store, or any goods and services provided through our website (collectively, our “Services”). Your use of the Dickies Australia website constitutes your agreement to the T&Cs.

2.3. Dickies Australia reserves the right to amend the T&Cs at any time and without notice to you. Dickies Australia may change the T&Cs from time to time, and your continued use of the Dickies Australia Website after any amendment becomes effective constitutes an agreement by you to abide, and be bound by, the T&Cs, as so amended. We will always publish a link to our current T&Cs from the website homepage at dickiesanz.com

2.4. These Terms & Conditions shall be governed by and construed in accordance with the laws of the state of New South Wales, Australia. You agree to submit to the non-exclusive jurisdiction of the courts of the state of New South Wales, Australia.

3. Capacity

3.1. The Products available on the Website are only available for sale to individuals who can make legally binding contracts. The products are not available to persons under the age of 18 years and any other persons who are legally prohibited from entering into binding contracts.

4. Orders, Pricing & Availabilty

4.1. Prices displayed within this Website are shown in Australian dollars (AUD) and include GST where applicable. Pricing on a product detail webpage may not include delivery charges (if applicable). Please read the Shipping & Returns details contained within this website for more information regarding delivery charges.

4.2. Any Order placed by You in the manner described in this website is an offer to purchase a particular Product for the price (including the delivery and other charges and taxes) specified in this Website at the time you place your order on these Terms & Conditions.

4.3. Dickies Australia reserves the right to accept or reject your order for any reason, including, without limitation, the unavailability of any product, an error in the price or the product description posted on this website, or an error in your order.

4.5. Prices of products and services, as well as delivery and other charges displayed on this website are current at the time of issue, but may change at any time and are subject to availability. All pricing on our website is available online only, and is not transferable in-store, or vice versa, on occasion where pricing differs between the two.

4.6. Prices displayed on this website are inclusive of GST applied at the rate of 10%. You are responsible for any taxes, duties or other liabilities imposed by any government agency, including without limitation, any customs duty, goods and services taxes or any value added tax imposed on any product or services acquired or ordered by you from this website.

5. Payment

5.1. Payment is required at the time of purchase and placement of your order. Payment is charged/debited at the end of the complete check-out process. You will not be charged prior to the final step, and can choose not to proceed at any time before payment is taken.

5.2. We accept payment via Visa, Mastercard, American Express (AMEX), PayPal and Platypus Shoes Gift Cards and Vouchers. You must comply with the applicable T&Cs of these providers.

5.3. To use a Gift Card online, please ensure you have a valid Gift Card.

6. Fraud Protection

6.1. Dickies Australia carries out activity to protect you, and our interests, from fraudulent orders and payments. A representative from Dickies Australia may contact you directly as part of this protection process.

6.2. If Dickies Australia determines an order is potentially fraudulent, we will not dispatch goods until we are satisfied that cardholder identification has been achieved and our Fraud Protection Process has been completed.

6.3. If you believe you have been a victim of a fraud, please contact our Fraud Protection Officer via our website contact form available here: https://help.dickiesanz.com/hc/en-us/requests/new. Please ensure the subject line of your email is “ATTN: Fraud Protection Officer” so we can prioritise and escalate appropriately.

7. Refunds

7.1. Please read the Refunds & Returns Policy contained within this website for refund details. Our Refunds & Returns Policy outlines the circumstances that a refund will be available to you.

7.2. In the event Dickies Australia requests your bank account details to issue a refund, please ensure you provide the correct BSB and Account Number. Your refund may be delayed if the incorrect details cause the refund to bounce. We are not liable for any refunds processed into the wrong account due to incorrect information provided..

8. Delivery

8.1. Please read the Delivery Information contained within this website.

8.2. Delivery times are indicative only, and Dickies Australia will not be liable for any failure to observe these delivery times.

9. Risk and Title

9.1. Dickies Australia will retain title to the products you order until you have made payment in full for those products, but all risk in the products will pass to you upon their delivery to or collection by a postal or courier service.

9.2. You should consider whether you need to obtain any suitable insurance.

10. E-Newsletter Sign-Up

10.1. Subscribing to Dickies Australia e-newsletter is not compulsory, and you can unsubscribe at any time.

10.2. We will never sell or share your information with third parties.

10.3. We will always handle your data in line with our Privacy Policy. Please read the Privacy Policy contained within this website. Our Privacy Policy sets out what information we collect, how we use it and what data we store.

11. Online Account

11.1. Dickies Australia offers the ability for you to create an Online Dickies Australia Account.

11.2. You must provide true and factual information when creating an Online Account. You must keep your username and password confidential at all times. Dickies Australia is entitled to assume that anybody accessing your account using your confidential username and password is you.

11.3. Be aware that others may access your account and private information if you do not sign-out before ending your session with Dickies Australia. Be particularly cautious when using public computers or devices that do not automatically log you out when you exit your browser.

12. Limitation of Liability

12.1. Dickies Australia will in no way be liable for any direct, indirect, incidental, special or consequential damages, resulting from use or inability to use the website or for the cost of procurement of substitute products or resulting from any products purchased or obtained or messages received or transactions entered into through the website or resulting from unauthorised access to or alteration of your transmissions or data or of any information contained on this website, including but not limited to, damages for loss of profits, use, data or other intangible, even if Dickies Australia has been advised of the possibility of such damages.

12.2. Where any Act of Parliament implies in the Terms and Conditions any term, condition or warranty, and that Act avoids or prohibits provisions in a contract excluding or modifying the application of or exercise of, or liability under such term, condition or warranty, such term, condition or warranty shall be deemed to be included in the Terms and Conditions, however, the liability of Dickies Australia for any breach of such term, condition or warranty shall be limited, at the option of Dickies Australia to any one or more of the following: If the breach relates to goods:

  • the replacement of the goods or supply of equivalent goods;

  • the repair of such goods;

  • the payment of the cost of replacing the goods or of acquiring equivalent goods; or

  • the payment of the cost of having the goods repaired;

If the breach relates to services:

  • the supplying of the services again; or

  • The payment of the cost of having the services supplied again.

13. Privacy

13.1. You may be asked to input information about yourself on this Website. We take your privacy seriously, and your personal information will always be treated in accordance with our Privacy Policy.

13.2. Please read the Privacy Policy contained within this website. Our Privacy Policy sets out what information we collect, how we use it and what data we store.

14. Copyright

14.1. All content displayed on this site, including (but not limited to): all text, graphics, logos, names and trademarks (collectively, “Our Content”) is the property Dickies Australia, or the property of their respective owners, and are protected by copyright, trademark and other intellectual property laws.

14.2. Except as permitted by the Copyright Act 1968 (Cth) no part of the website or Our Content may be reproduced, adapted, performed/presented in public or transmitted in any form by any process (graphic, electronic or mechanical, including further copying, recording, taping or by a storage and information retrieval system) without the specific prior written consent of Dickies Australia.

15. Third party content, User content and Your content

15.1. At times the Website may contain links to other websites, which are not operated by us (“Linked Sites”). We may also provide embedded content hosted and controlled by third party providers (“Embedded Content”). Dickies Australia has no control over Linked Sites and Embedded Content, and as such accepts no responsibility for them or any loss or damage to you that may arise from using them. Your use of Linked Sites or Embedded Content is entirely your choice and responsibility, and is subject to the T&Cs of Linked Sites and Embedded Content.

15.2. Dickies Australia does not endorse, promote or recommend any the operators, or any person, organisation or corporation, associated with Linked Sites and Embedded Content unless explicitly stated.

15.3. At times you may be able to provide, contribute, upload and publish (collectively, “Publish”) your own data, content or materials (“User Content”) to, or through, our Website and associated websites (eg. our Blog, Facebook page, etc). User Content could include text, images, information, or comments, Published via email, comment, blog, enquiry, social media platforms, third-party partnerships and plug-ins, or other means.

15.4. You own any User Content that you Publish on Dickies Australia Website (“Your Content”). Other users own any User Content they publish to Dickies Australia Website. Platypus Shoes reserves the right to moderate, deny or remove any User Content, at any time, without explanation. We are not obliged to use, maintain or display your User Content.

15.5. Your content must not include:

  • Content that you do not have the right to disclose under law, or an obligation you have to a third party (such as confidentiality agreements)

  • Content that reveals private information, such as your or another person’s identity; or sensitive information, including names, email addresses, phone numbers or addresses.

  • Content that infringes, or could possible infringe, the rights (including intellectual property rights, copyrights and trademarks) of others.

  • Content that can be interpreted by others as being harmful, threatening, abusive, harassing, vulgar, obscene, defamatory, misleading, an invasion of privacy, immoral or otherwise offensive or illegal.

15.6. You are personally responsible and liable for Your Content. By uploading and publishing Your Content you acknowledge that it does not contain any confidential information, and may be seen by others.

15.7. You are not entitled to any payment or compensation from Dickies Australia for our use of Your Content, or any User Content.

15.8. You can request removal of any User Content you Publish at any time by emailing us at https://help.dickiesanz.com/hc/en-us/requests/new. Please ensure the subject line of your email is “ATTN: Online Content Manager – User Content”.

15.9. You can report violations of the third-party and user content terms by submitting a request via our website contact form available here: https://help.dickiesanz.com/hc/en-us/requests/new. Please ensure the subject line of your email is “ATTN: Online Content Manager – User Content”.

16. Viruses

16.1. Dickies Australia does not represent that any information (including any file) obtained from or through the website is free from computer viruses or other faults or defects. It is your responsibility to scan any such information for computer viruses.

16.2. Dickies Australia will not be liable to you or to any other person for any loss or damage (whether direct, indirect, consequential or economic), however caused and whether by negligence or otherwise, which may result directly or indirectly from any such information. To the extent that any liability may be imposed on Dickies Australia it shall be limited to the cost of re-supplying that information.

17. Promotions, Promotional Vouchers and Coupon Codes

17.1. From time to time, Dickies Australia may hold promotions such as special offers and discounts in-store or online at our Website. These promotions may be provided across both our in-store and online channels, but may also be limited to in-store or online channels only. Please note that promotions in-store may be different to promotions online. We recommend that customers check the terms of each promotion in order to avoid disappointment.

17.2. On our Website, “Promotional Voucher”, “Gift Voucher” and “Store Credit” are used interchangeably. “Coupon Codes” and “Promo Codes” are also used interchangeably.

17.3. Please note that there is a distinction between a “Gift Voucher” and "Gift Cards/e-Gift Cards". This section only relates to “Gift Vouchers”, not “Gift Cards/e-Gift Cards”

17.4. We accept Promotional Vouchers and Coupon Codes as payment, or partial-payment, for certain or specified purchases online. It is your responsibility to read the specific details about your Promotional Voucher or Coupon Code as provided with your Promotional Voucher or Coupon Code. These additional terms may outline what your Promotional Voucher or Coupon Code can or cannot be used for, whether it has a minimum spend, whether it applies only to a specific product or group of products, whether it is available for a limited time or specified date range, and/or only available to a specific customer group.

17.5. We reserve the right to deny use of the Promotional Voucher or Coupon Code, and/or request an alternative means of payment for any reason, including where we have reason to suspect that there has been an attempt to deceive or defraud Dickies Australia through the use of a Promotional Voucher or Coupon Code.

17.6. If the credit of a Promotional Voucher is insufficient to complete payment for an order, you can choose another accepted means of payment to cover the short fall. This could include an accepted Credit Card, PayPal, AfterPay or Gift Card where applicable.

17.7. Promotional Voucher and Coupon Code Exclusions: (a) Unless otherwise specified, Promotional Vouchers and Coupon Codes cannot be used to purchase Gift Cards, Sale/Discount Merchandise and third-party or Non-Merchandised Product (e.g. Event Tickets). (b) Unless otherwise specified, Promotional Vouchers and Coupon Codes are not available in conjunction with any other offer, including other coupon codes.

  1. Sign up for free shipping

18.1 This offer is valid for a single-use only and applies to orders valued at $79.99 or more placed only at dickiesanz.com. Free shipping will be automatically applied at checkout when the eligible coupon code is entered. This promotion cannot be combined with other offers.

18.2 Due to the high volume of demand and if website difficulties are experienced, Herschel cannot guarantee the availability of stock.

18.3 Offer is not available on the purchase of gift cards/eVouchers. Promotion may be extended or changed at Dickie's discretion.

SPEND $200 SAVE $50, SPEND $300 SAVE $100.

Offer is available from 11:59PM on 11/08/25 and is available until Midnight AEST on 18/08/25. Offer is available online only at https://www.dickiesanz.com/. To redeem when shopping online, the contents of your cart must total $199 or over. Discount automatically applies when qualifying items are added to cart. This excludes collaboration products with 'Limited' badge. Offer is applicable to both full price and sale products. Due to the high volume of demand and if website difficulties are experienced, Dickies Australia & NZ cannot guarantee the availability of stock. Offer cannot be used in conjunction with other offers, redeemed against prior purchases and is not available on lay-by. Offer is not available on the purchase of gift cards/eVouchers. Promotion may be extended or changed at Dickies Australia & NZ's discretion.

19.Win Dickies x Mastermind Pack Competition

19.1 Terms & Conditions (Conditions of Entry)

“We”, “Us”, “Our”, “Dickies Australia” or “dickiesanz.com” means Accent Group Limited trading as Dickies Australia (ABN 85 108 096 251), its subsidiaries and associates (unless otherwise stated) collects your personal information in order to run this Promotion, understand your interests and activities in relation to our products including the digital channels through which we engage with you. Where you consent to us doing so, we also use your personal information to contact you with product information, events and promotions. We de-identify and aggregate your data for market research and data analytics purposes. Our Privacy Policy provides more information about how we handle personal information and how you can contact us to access, correct or complain about our handling of personal information. 

Schedule

Promotion:

Win a Dickies x Mastermind Pack Competition

Promoter:

Accent Group Limited trading as Dickies Australia ABN 85 108 096 251 2/64 Balmain Street,

Richmond, VIC 3121

Phone: 03 9427 9422

Website:

https://www.dickiesanz.com/

Promotion Period:

12PM AEST Wednesday 23rd July 2025 - Midnight AEST Monday 11th August 2025

Eligibility:

Open only to Australian and New Zealand residents aged 18 years or over who have subscribed to Dickies Australia & New Zealand mailing list except directors, officers, management and employees (and the immediate families of directors, officers, management and employees) of the Promoter, or of the agencies or companies or participating store(s) associated with this competition.

Entrants under 18 years old must have parental/guardian approval to enter this competition. The parent/guardian of the entrant must read and consent to these Conditions of Entry. Parents/guardians may be required by the Promoter to enter into a further agreement as evidence of consent to the minor entering this competition.

How To Enter:

To enter the competition, the entrant must sign up to the Dickies Australia & New Zealand mailing list between 12PM AEST Wednesday 23rd July 2025 - Midnight AEST Monday 11th August 2025.

Entries permitted:

Entrants can only sign up to the mailing list once during the promotional period.

Prize Description:

  • 1 of each style from Dickies x Mastermind collection

Conditions: 

The prize is not transferable to cash and includes shipping costs. Any other additional costs such as customs and tax are at the winner’s expense.

Judging:

One winner will be selected at random on Tuesday 12th August 2025.

Winner Notification:

The winner will be contacted by email within seven (7) days after the promotion ends. 

  1. The entrant agrees and acknowledges that they have read these Conditions of Entry (and Schedule) and that entry into the Promotion is deemed to be acceptance of these Conditions of Entry (and Schedule). Any capitalised terms used in these Conditions of Entry have the meaning given in the Schedule unless stated otherwise. 

  2. The Promotion commences on the Start Date and ends on the End Date ("Promotional Period"). Entries are deemed to be received at the time of receipt by the Promoter and not at the time of transmission or deposit by the entrant. Records of the Promoter and its agencies are final and conclusive as to the time of receipt. 

  3. Valid and eligible entries will be accepted during the Promotional Period. A valid entry is when the entrant has fulfilled all steps of the “How to Enter” section. 

  4. Employees (and their immediate family members) of agencies/companies directly associated with the conduct of this Promotion, the Promoter, distributors, suppliers, subsidiary companies/businesses and associated companies and agencies are not eligible to enter. "Immediate family member" means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin. 

  5. If a prize is won by a person under the age of 18, the prize may be awarded to the winner's parent or guardian and where applicable to the prize a nominated parent/guardian must accompany any person under 18 years of age. 

  6. If any winner chooses not to take their prize (or is unable to), or does not take or claim a prize by the time specified by the Promoter, or is unavailable, they forfeit the prize and the Promoter is not obliged to substitute the prize. 

  7. No part of a prize is exchangeable, redeemable for cash or any other prize or transferable unless otherwise specified in writing by the Promoter. 

  8. If a prize (or portion of a prize) is unavailable the Promoter reserves the right to substitute the prize (or that portion of the prize) to a prize of equal or greater value and/or specification. 

  9. No entry fee is charged by the Promoter to enter the Promotion. Where entry is allowed online, there is no additional cost to enter the Promotion other than any cost paid by the entrant to access the website or social media platform of entry via their Internet service provider. 

  10. The prize will be awarded to the person named in the entry and any entry that is made on behalf of an entrant or by a third party will be invalid. If there is a dispute as to the identity of an entrant or winner, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant or winner. 

  11. The Promoter reserves the right to refuse to allow a winner to take part in any or all aspects of the prize, if the Promoter determines in their absolute discretion that a winner is not in the physical or mental condition necessary to be able to safely participate in or accept the prize. It is a condition of accepting the prize that the winner (or their parent or legal guardian if under the age of 18) may be required to sign a legal release as determined by the Promoter in its absolute discretion, prior to receiving the prize. If a winner is under the age of 18, a nominated parent or legal guardian of the winner will be required to sign the legal release on the winner's behalf. 

  12. If a prize is provided to the Promoter by a third party, the prize is subject to the terms and conditions of the third party prize supplier and the provision of the prize is the sole responsibility of the third party and not the Promoter. The Promoter accepts no responsibility or liability for any delay or failure by the third party to deliver the prize, any delay or failure relating to the prize itself or failure by the third party to meet any of its obligations in these Conditions of Entry or otherwise

  13. Any guarantee or warranty given is in addition to any relevant statutory guarantees and warranties and nothing in these Conditions of Entry restricts, excludes or modifies or purports to restrict, exclude or modify any statutory consumer rights under any applicable law including the Competition and Consumer Act 2010 . 

  14. If for any reason any aspect of this Promotion is not capable of running as planned, including by reason of computer virus, communications network failure, bugs, tampering, unauthorised intervention, fraud, technical failure or any cause beyond the control of the Promoter, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion and invalidate any affected entries, or suspend or modify a prize, subject to State or Territory regulation. 

  15. The Promoter reserves the right, at any time, to validate and check the authenticity of entries and entrant's details (including an entrant's identity, age and place of residence). In the event that a winner cannot provide suitable proof as required by the Promoter to validate their entry, the winner will forfeit the prize in whole and no substitute will be offered. Incomplete, indecipherable, inaudible, incorrect and illegible entries, as applicable, will at the Promoter's discretion be deemed invalid and not eligible to win. Entries containing offensive or defamatory comments, or which breach any law or infringe any third party rights, including intellectual property rights, are not eligible to win. The use of any automated entry software or any other mechanical or electronic means that allows an individual to automatically enter repeatedly is prohibited and may render all entries submitted by that individual invalid. 

  16. The Promoter reserves the right to disqualify entries and entrants in the event of non-compliance with these Conditions of Entry or where the Promoter has reason to believe that the entrant has engaged in unlawful or other improper conduct calculated to jeopardize the fair and proper conduct of the Promotion. In the event that there is a dispute concerning the conduct of the Promotion, the decision of the Promoter is final and binding on each entrant and no correspondence will be entered into. 

  17. The Promoter and their associated agencies, related companies, officers, employees and contractors will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence or willful misconduct) in connection with this Promotion or accepting or using any prize (or recommendation), except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law. 

  18. The entrant will participate in and co-operate as required with all reasonable marketing and editorial activities relating to the Promotion, including (but not limited to) being recorded, photographed, filmed or interviewed and acknowledges that the Promoter may use any such marketing and editorial material without further reference or compensation to them. 

  19. The Promoter accepts no responsibility for any tax implications and the entrant must seek their own independent financial advice in regards to the tax implications relating to the prize or acceptance of the prize. 

  20. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of these rights.

20. Gift Cards

20.1. Dickies Australia Gift Cards can be purchased and are redeemable online at www.dickiesanz.com.

20.2. Gift Cards are valid for 3 years from the issue date, or until no amount remains on the Gift Card. Any balance that remains on the Gift Card after expiry will not be available for use.

20.3. Gift Cards cannot be exchanged (wholly or partly) for cash, reloaded, topped up or used to purchase other gift cards.

20.4. The value shown on a Gift Card includes GST.

20.5. Gift Cards are partially redeemable and any unused balance can be used for future purchases up to the expiry date.

20.6. Gift Cards should be treated like cash. Lost or stolen gift cards will not be replaced or refunded.

20.7. Items purchased using Gift Cards that are subject to our returns or re

funds policy will be refunded as store credit. We reserve the right to issue you with a new Gift Card equivalent to the value of your refunded Gift Card purchase.

20.8. Should we suspect any fraud relating to a Gift Card, we may refuse to redeem the Gift Card until we are satisfied that no fraud has occurred.

20.9. We reserve the right to change these conditions at any time and will provide at least 14 days’ notice by posting the changes on this website. If you contact us within the notice period and do not accept the changes, we can cancel the Gift Card and refund you any value remaining on the Gift Card.