RETURN INFORMATION

For any orders placed prior to 30 June 2025, please contact here for assistance.

WHAT IS YOUR RETURN POLICY?

If you're not 100% satisfied with your purchase, you can return your item(s) within 30 days of placing your order if you meet the below return conditions.

*Please note that gift cards are non-refundable.

• You can return your purchase up to 30 days from date of dispatch.

• Products must be unworn, in the condition that you received them and in the original box and/or packaging.

HOW DO I RETURN MY PURCHASE?

1. Ensure you meet our simple conditions for successful returns.

2. Log in to My Account to book your return. If you checked out as a guest, use our Guest Returns Form here.

3. Pop in your order number and the email address used for placing the order. Click 'Start Return'.

4. Complete the prompted steps to select the items for return and reason.

5. Print the provided shipping label and attach it to the package. We do recommend using a device such as a desktop computer that is connected to a printer for this step.

6. Items are in their original condition and original shoebox or packaging (please note: packaging must not be damaged or marked).

7. Pack your return in another carton or satchel to protect the original packaging.

8. Take your package to your closest post office for return.

Please allow time for your return to reach our fulfillment centre. This time may vary depending on your location.

If approved, refunds are carried out within 48 hours of receiving the return and you will be notified via email. Depending on your bank, your refund may take 2-3 working days to process.